We’ve added a layer of security that puts you in control.
Our private billing does not share your financial information. Only you and your financial institution have access.
Now you can open a private account through the following financial systems.

How we collect your mobile number. If you opt in to receive text messages from Dr. Susan Block Institute, we collect your mobile phone number either verbally during booking with our staff or in writing on our booking form. You provide consent to receive SMS messages at that time.
How we use your mobile number. Your mobile number is used solely to connect you with your assigned therapist through a private relay number for two-way conversational messaging. Messages may include session reminders, appointment confirmations, scheduling updates, and conversational follow-ups from your therapist. Your number is not exposed to your therapist, and the therapist’s number is not exposed to you — the relay number sits in between.
Mobile information will not be shared. We do not share, sell, or rent your mobile phone number, your SMS opt-in consent, or any information about your text-message activity to any third parties for marketing or any other purpose. Mobile information collected for SMS is used only to operate the client–therapist relay service described above.
Opting in and opting out. You may opt out of SMS at any time by replying STOP to any message. Reply HELP for help, or START to resubscribe. Message frequency varies based on your interaction with your assigned therapist. Message and data rates from your mobile carrier may apply.
For the complete terms of our SMS program, including supported carriers and carrier-liability disclosures, see our SMS Terms of Service.
For more information, call our recorded line.
We’re available 24/7, including all holidays.
Therapists Without Borders Since 1991